Privacy Policy

Effective Date: April 21, 2026

This Privacy Policy describes how Friendly Faces Mobile Care PLLC (FFMC) ("we," "us," or "our") collects, uses, and discloses information when you visit our website www.friendlyfacesmobilecare.com or use our online services. 

1. Information We Collect

We collect information to provide better services to our patients. 

Information You Provide: We collect information you voluntarily submit, such as name, email address, phone number, and health information, through appointment requests, contact forms, or patient portals.

Automatically Collected Information: When you visit our site, we may automatically collect data such as your IP address, browser type, pages visited, and time spent on the site via cookies and similar technologies. 

2. How We Use Your Information

We use the information collected to:

• Schedule appointments and respond to inquiries. 

• Provide, operate, and maintain our website.

• Improve our services and patient experience.

• Comply with legal obligations, including HIPAA. 

3. Sharing and Disclosure

With Your Consent: We may share information if you authorize us to do so.

Service Providers: We may share data with trusted vendors who help us operate our website or manage patient data, subject to confidentiality agreements.

Legal Requirements: We may disclose your information to comply with laws, regulations, or legal processes (e.g., in response to a subpoena).

Business Transfers: In the event of a merger or acquisition, patient information may be transferred as a business asset. 

4. HIPAA Notice of Privacy Practices 

Information submitted through our site may be treated as Protected Health Information (PHI). Please review our full Notice of Privacy Practices for details on how we protect your medical records. 

5. Security of Your Information

We implement reasonable security measures, including encryption and firewalls, to protect your personal information from unauthorized access, loss, or misuse. However, no transmission over the internet is 100% secure. 

6. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children. 

7. Changes to This Policy

We may update this policy occasionally. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date". 

8. Contact Us

Friendly Faces Mobile Care Privacy Officer

Phone 360.875.7773

Fax 360.844.3458

​

Mailing Address:

2103 Harrison Ave NW

Ste 2 PMB 1015

Olympia, WA 98502

​

​

SMS Text Messaging Privacy Policy

​

We respect your privacy and are committed to protecting your personal information. Any information collected as part of our SMS or text messaging program, including mobile phone numbers, messaging consent, and opt-in data, is used solely for the purpose of providing the messaging services you have opted-in to receive. No mobile opt-in data or text messaging consent information will be shared, sold, rented, or disclosed to any third parties, except as required to deliver the messaging service or to comply with applicable laws.